PK111 Over-the-Counter Cash Agents — Limits, Fees & Settlement

Over-the-Counter Cash Agents as a payment method is the subject below: who runs it, what it’s licensed as, and what it publishes on limits and fees.

A quick look at Over-the-Counter Cash Agents

Field	Value
Operated by	Individual wallets and billers contract separately with a variety of independently owned, BSP-accredited agent networks — Palawan Pawnshop, Philippine Seven Corporation’s CliQQ counters within 7-Eleven, Cebuana Lhuillier and M Lhuillier among them — rather than dealing with one operator.
Regulated by	Falling under the Anti-Money Laundering Act and classified as money service businesses by Bangko Sentral ng Pilipinas
Wallet limit	Not applicable to this rail
Per-transaction cap	Not applicable to this rail
Settlement	in person and on the spot for cash at the counter, with the linked wallet credited within minutes up to the same day based on the receiving institution
Published fees	Not published

Because there’s no unified rail, there’s no rail-wide fee either — rates come from each agent network and each receiving wallet individually. That OTC schedule — free up to PHP 8,000, then 2 per cent on top — is GCash’s own charge, and it shouldn’t be pinned on Cebuana Lhuillier, M Lhuillier, or Palawan, since none of them publishes anything comparable for consumers.

These are snapshot figures, recorded 2026-09. Fees and limits can change without notice at any payment provider, so its own page remains the only current source.

Verification tiers

No sourced, published verification tiers exist for Over-the-Counter Cash Agents, so this section stays empty. Even so, identity verification is standard on regulated Philippine e-money accounts, and a limit lower than expected usually traces back to an account that skipped it.

No tier system aimed at consumers exists across these networks. A mandatory report is triggered whenever a cash transaction exceeds PHP 500,000 under the Anti-Money Laundering Act’s covered transaction rule, and BSP Circular No. 1230 of February 2026 has since pushed the enhanced due diligence trigger for cash withdrawals up from PHP 500,000 to PHP 1,000,000. The institution carries these reporting obligations, not the customer, and they extend across BSP-supervised institutions generally rather than singling out cash agents.

Paying with Over-the-Counter Cash Agents at PK111

1. Sign in at PK111 and open the cashier.
2. From the payment methods the cashier lists for your account, pick Over-the-Counter Cash Agents.
3. Make sure the name on your PK111 account matches the name on your Over-the-Counter Cash Agents account.
4. Confirm the amount only after checking the minimum, maximum and any fee on the cashier screen.

Check the cashier screen before a first deposit with a new method, since it shows your account’s live limits.